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Office 365 Government plans are customized Office 365 Enterprise plans with a range of tools and services that help eligible organizations leverage cloud services to improve service efficiency while adhering to compliance norms for handling sensitive data. Microsoft Office 365 Enterprise Plans All plans are discounted with no annual commitment. Plans include 24/7 critical support and access to our experts who can help you get started.

Important

Microsoft Teams is experiencing a tremendous spike in online calls and audio/video conferencing due to the coronavirus (COVID-19) pandemic.

In response to the unprecedented increase in calls, and to ensure continuity and availability, Microsoft is allowing Microsoft Teams GCC audio/video servers to leverage processing capacity in our commercial datacenters, as well as in our government datacenters.

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These audio/video servers reside within the Microsoft Azure FedRAMP High accreditation boundary servers in the United States and do not store any customer content. However, these servers are processing audio and video for calls and conferences and are operating under our commercial staff during this interim period.

Qualified, screened personnel are monitoring these servers for potential access to customer data by reviewing any interactive log-ons to these servers. Qualified personnel meet GCC requirements for access to customer content. For details about screening requirements, see the GCC service description.

Thank you for your support as we take steps to ensure that our services remain available and reliable in these extraordinary times.

In response to the unique and evolving requirements of the United States public sector, Microsoft has created Office 365 Government plans (or Office 365 Government). This service description provides an overview of features that are specific to Office 365 Government US environments. We recommend that you read this service description alongside other Microsoft 365 and Office 365 service descriptions.

How to use this service description

The Office 365 Government service description is designed to serve as an overlay to the general Office 365 service description. It defines the unique commitments and differences compared to Office 365 Enterprise offerings.

About Office 365 Government environments

Office 365 Government plans are monthly subscriptions and can be licensed to an unlimited number of users.

• The Office 365 GCC environment provides compliance with Federal requirements for cloud services, including FedRAMP High, and requirements for criminal justice and federal tax information systems (CJI and FTI data types).

• The Office 365 GCC High and DoD environments deliver compliance with Department of Defense Security Requirements Guidelines, Defense Federal Acquisition Regulations Supplement (DFARS), and International Traffic in Arms Regulations (ITAR).

Office 365 Enterprise Plans

In addition to the features and capabilities of Office 365, the organizations that use Office 365 Government benefit from the following features unique to Office 365 Government:

• Your organization's customer content is logically segregated from customer content in Microsoft's commercial Office 365 Services.

• Your organization's customer content is stored within the United States.

• Access to your organization's customer content is restricted to screened Microsoft personnel.

• Office 365 Government complies with certifications and accreditations that are required for US Public Sector customers.

Customer eligibility

Office 365 Government is available to (1) US federal, state, local, tribal, and territorial government entities, and (2) other entities that handle data that is subject to government regulations and requirements and where use of Office 365 Government is appropriate to meet these requirements, subject to validation of eligibility. Validation of eligibility by Microsoft will include confirmation of handling data subject to International Traffic in Arms Regulations (ITAR), law enforcement data subject to the FBI's Criminal Justice Information Services (CJIS) Policy, or other government-regulated or controlled data. Validation may require proof of registration with the U.S. Department of State for ITAR data or sponsorship by a government entity with specific requirements for the handling of data. The Office 365 DoD environment is for the exclusive use of the United States Department of Defense.

While eligibility criteria are consistent across Office 365 Government offerings, Microsoft will only agree to DFARS and ITAR contract language for the GCC High environment.

Entities with questions about eligibility for Office 365 Government should consult their account team.

Upon renewal of a customer's contract for Office 365 Government, revalidation of eligibility is required.

Customer content located within the United States

Office 365 Government services are provided from datacenters physically located in the United States. The following customer content is stored at rest in datacenters physically located only in the U.S.A.:

• Exchange Online mailbox content (email bodies, calendar entries, and the content of e-mail attachments)

• SharePoint Online site content and the files stored within that site

• Skype for Business archived conversations, uploaded documents, and whiteboarding sessions

• Microsoft Teams persistent chat threads

Note

With typical use, Skype for Business does not store customer content, but if such storage occurs, it will be stored in datacenters in the U.S.A.

Firefox email log in. If your users are located within the U.S.A. while using Office for the web (formerly known as Office Web Apps) or if you adopt the use of Active Directory Federation Services (AD FS) 2.0 and set up policies to help ensure your users connect to the services through single sign-on, any customer content that is temporarily cached in Office for the web will be located in the U.S.A.

The Site usage page for SharePoint sites is available for government plans, though per compliance, there are some features of this page that are only available to commercial customers. To learn more, see Site usage page for SharePoint sites in Microsoft 365.

Office 365 Government and third-party services

Office 365 provides the ability to integrate third-party applications into SharePoint Online sites, Skype for Business, Office applications included in Microsoft 365 Apps for enterprise (such as Word, Excel, PowerPoint, and Outlook), and Outlook Web App. In addition, Office 365 supports integration with third-party service providers. These third-party applications and services might involve storing, transmitting, and processing your organization's customer data on third-party systems that are outside of the Office 365 infrastructure and therefore are not covered by the Office 365 compliance and data protection commitments. It is recommended that you review the privacy and compliance statements provided by the third parties when assessing the appropriate use of these services for your organization.

Restricted data access by administrators

Access to Office 365 Government customer content by Microsoft administrators is restricted to screened personnel. Adobe acrobat pro dc 2019 for mac. For screening levels details, refer to the service description page for each respective environment (GCC or GCC High and DoD).

FastTrack Center onboarding assistance

With the FastTrack Center Benefit for Office 365¹, you work remotely with FastTrack Specialists to get your Office 365 environment ready for use and plan rollout and usage within your organization. The FastTrack process provides onboarding and user adoption services.

Onboarding consists of:

• Core onboarding - These are tasks required for tenant configuration and integration with Azure Active Directory (Azure AD) if needed. Core onboarding also provides the baseline for onboarding other eligible services.

• Service onboarding and migration - Service onboarding tasks enable scenarios in your tenant. Data migration (including email and files) is covered in Data Migration.²

User adoption services are composed of tasks that provide guidance for you to ensure your users are aware of the eligible services and can use them to drive business value. This assistance occurs in parallel to onboarding activities.

Specific information on the FastTrack Center process can be found here. For a breakdown of engagement roles and responsibilities, review FastTrack Responsibilities as well as Your Responsibilities.

¹ You must purchase at least 50 licenses from the list of the eligible plans to receive FastTrack services.
² Data Migration services are available to Office 365 tenants with 500 or more licenses.

Data migrations performed by FastTrack

Customers who choose the FastTrack migration benefit will need to grant access to the team managing their data migrations. These personnel are US citizens and undergo the following background checks before performing migrations for customers of Office 365 US Government services.

Office 365 US Government and Azure Government ExpressRoute

Office 365 US Government customers can use Azure Government ExpressRoute services to connect privately to supported Office 365 services instead of connecting over the public internet.

For details, such as supported providers, pricing models, and more, review the Azure ExpressRoute information.

For details on Office 365 support for Azure ExpressRoute, see Azure ExpressRoute for Office 365

System requirements

For system requirements for Office 365 US Government plans, see System requirements for Office on the office.com products site.

Security & Compliance Center

For information about the Security & Compliance Center and links to additional information and availability, see Security & Compliance Center.

Service availability for each plan

Each Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 US Government plan.

¹ Skype for Business Basic is available for all customers. The Skype for Business desktop client is a locally installed application that provides presence, instant messaging, and conferencing features for Office 365 plans that include Skype for Business Online. Microsoft 365 Apps for enterprise, G3, and G5 include the full Skype application, which includes additional features such as advanced telephony support, archiving, and compliance features. A Skype for Business Online license must be assigned for each user.
² Not included but can be purchased as a separate add-on. Project Online includes Project Online Desktop Client as a part of the subscription.
³ Not yet available in GCC High or DoD plans, but coming soon.
⁴ Yammer Enterprise is not a component of Office 365 US Government, but may be acquired at no cost as a standalone offer for each user licensed for Office 365 in GCC. This offer is currently limited to customers that purchase Office 365 GCC under Enterprise Agreements and Enterprise Subscription Agreements. Yammer is not available in GCC High or DoD.
⁵ Calling Plan is an add-on.
⁶ Not included but can be purchased as a separate add-on. Visio for the web includes the Visio desktop app as a part of the subscription.

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Platform features

The following table lists the platform features and services that are available across the Office 365 US Government plans.

¹ Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Microsoft 365 Apps for enterprise, which is not included with Office 365 Government G1 or Office 365 Government F3. >
² Existing BBCS and BIS customers can continue use of the service. New customers are not being accepted.
³ If using directory synchronization, you must delete accounts or change passwords by using Active Directory, rather than the Office 365 portal or by using the Azure Active Directory module for Windows PowerShell.
⁴ If using password synchronization, users must change their passwords in the local Active Directory.
⁵ To learn how to set self-service password management policies for users, see Manage Passwords in Azure AD.
⁶ You can have only one public website with Office 365, unless you've upgraded from an earlier version of Office 365. In that case, you have two public websites, but only one of them can be hosted with a custom domain name. For more information about working with the two websites for Business subscriptions, see Work with your two Office 365 public websites. If you have a different subscription, learn more about public websites at Learn about partner website hosting and public websites in Office 365.
⁷ Reducing seats that were purchased with a term discount may be subject to an early termination fee. This is not applicable to subscriptions paid on a monthly basis.
⁸ The following plans do not support license seat changes from the Microsoft 365 admin center: Office 365 Government G1, Office 365 Government G3, Office 365 Government F3.
⁹ Not yet available in GCC High, but coming soon.
¹⁰ For Office 365 Government G1, G3, and F3, Targeted release and the Office 365 for business roadmap apply; however, there may be some differences or delays for specific service updates due to compliance requirements.
¹¹ Not yet available in Office 365 Government offerings, but coming soon.
¹² Not included, but can be purchased as a separate add-on in GCC.
¹³ Not supported for Office 365 Government offerings.
¹⁴ Available at https://securescore.office.com. Requires admin permissions. For more information, see Introducing the Office 365 Secure Score.).
¹⁵ Not yet available in DoD environment, but coming soon.
¹⁶ Admin center does not include usage analytics in DoD or GCC High environments.
¹⁷ Not supported for GCC High or DoD environments.
¹⁸ Anti-phishing for user and domain impersonation and spoof intelligence are not yet available in GCC High and DoD.
¹⁹ Not yet available in GCC environment, but coming soon.
²⁰ Consumption only for Microsoft Stream: no publishing or sharing.
²¹ Not available for the Microsoft Graph API or Microsoft Teams.

Office application availability and enterprise value

The following table shows the Office application features that are available across Office 365 US Government plans.

¹ Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Microsoft 365 Apps for enterprise, which is not included with Office 365 Government G1 or Office 365 Government F3.
² Windows Server AD RMS is an on-premises server that must be purchased and managed separately to enable the supported IRM features.
³ Skype for Business Basic is available for all customers. The Skype for Business desktop client is a locally installed application that provides presence, instant messaging, and conferencing features for Office 365 plans that include Skype for Business Online. Microsoft 365 Apps for enterprise, and Office 365 Enterprise E3 include the full Skype application, which includes additional features such as advanced telephony support, archiving, and compliance features. A Skype for Business Online license must be assigned for each user. For more information on Lync Basic features, see Skype for Business Online client comparison tables.
⁴ Not yet available in GCC High or DoD environments, but coming soon.
⁵ See Using Outlook for iOS and Android in the Government Community Cloud for more details.
⁶ Not yet available in Office 365 DoD environment, but coming soon.
⁷ Applications are fully available in the government clouds, with the exception of the specific features not available at this time. See Office application feature availability for details.

Office application and feature availability in Government plans

The following Office applications are available in the government clouds; however, some cloud-based capabilities may not be currently available, as indicated in the table.

For feature availability for Microsoft Teams within GCC/GCC High/DoD, please visit the Microsoft Teams service description.

¹ Availability forthcoming.
² Availability on local Surface Hub (not signed in).
³ External sharing is available for the GCC environment. Learn more about how to turn off or turn on Microsoft Forms for your organization. External sharing is disabled for GCC High and DOD environments; users within your organization may do the following: complete a form and submit responses, duplicate and share a form as a template, co-author or collaborate on a form, and access form results.
⁴ Recent group forms feature is disabled for the GCC environment. Users, however, can still access group forms by selecting a specific group on the Group forms tab.
⁵ Word, Excel PowerPoint Windows client only, not web, MacOS, iOS or Android.

Microsoft 365 and Office 365 are available in a variety of plans to best meet the needs of your organization.

Service families and plans

The following table lists the different service families and plans available in Microsoft 365 and Office 365. For a high-level overview of features and pricing information, or to chat with an online representative, select any of the links in the Plans column.

Service availability within each Microsoft 365 and Office 365 plan

Each Microsoft 365 or Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. Macos homebrew. The following table shows the services that are available in each plan.

Important

While a service may be available across Microsoft 365 and Office 365 plans, the features available in each plan may differ. To see the details of features that are available for each plan, refer to the individual service description or contact your Reseller or Microsoft sales representative for more information.
Several of the Microsoft 365 and Office 365 plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription. For more information, see Buy or edit an add-on for Office 365 for business.

¹ Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Microsoft 365 Apps for enterprise, which is not included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Office 365 A1, or Office 365 F3.
² To learn more about which Azure Information Protection features are included with Microsoft 365 and Office 365 plans, see Azure Information Protection.
³ Office 365 E5 and Microsoft 365 E5 contain Phone System and Audio Conferencing. To implement a Calling Plan requires an additional plan purchase (either Domestic or International).
⁴ Includes 2 GB storage.
⁵ Includes Exchange Online Plan 1.
⁶ Includes Exchange Online Plan 2.
⁷ Includes Exchange Online Plan 1 plus supplemental features.
⁸ Includes Exchange Online Kiosk.
⁹ Includes Skype for Business Online Plan 2 with basic client limitations.
¹⁰ Includes Skype for Business Online Plan 2 without any client limitations.
¹¹ Includes Skype for Business Online Plan 1 plus supplemental features.
¹² Includes Skype for Business Online Plan 2 with voice support and without any client limitations.
¹³ Includes Skype for Business Online Plan 1.
¹⁴ Microsoft Teams is now the primary client for messaging, meetings, and calling in Microsoft 365. As of Oct. 1, 2018, new customers with 500 seats or less are onboarded to Microsoft Teams and do not have access to Skype for Business Online. Tenants that are already using Skype for Business Online are able to continue doing so (including provisioning new users) until they complete their transition to Microsoft Teams.
¹⁵ Includes Microsoft 365 E5 Compliance, which provides automatic classification and retention, Customer Key, Advanced Message Encryption, Insider Risk Management, Communication Compliance, Information Barriers, Customer Lockbox, Privileged Access Management, Advanced Audit, Records Management, and Advanced eDiscovery capabilities; and Microsoft 365 E5 Security, which includes Microsoft Defender for Office 365 Plan 2, Microsoft Defender for Endpoint, Azure Active Directory Plan 2, Microsoft Defender for Identity, Microsoft Cloud App Security, and Safe Documents.
¹⁶ Microsoft 365 F1 does not include rights to an Exchange mailbox. To enable a full Teams experience, M365 F1 licenses may come with the Exchange Online K1 service plan enabled. Although the Exchange Online K1 service plan will provision a mailbox for the user, M365 F1 users are not entitled to use the mailbox. We recommend that your customers disable Outlook on the web via these steps and ask users not to access the Exchange mailbox via any other methods.
¹⁷ Includes SharePoint Online Kiosk. Cannot be administrators. No site mailbox. No personal site.
¹⁸ Microsoft 365 F1 users can read files using Office for the web, but do not have create/edit/save rights.

Basic client limitations

The following features are available in the full client, but are not available in the basic client:

• Manage team call settings
• Manage delegates
• Make calls on behalf of another contact (manager/delegate scenario)
• Handle another's calls if configured as a delegate
• Manage a high volume of calls
• Initiate a call to a Response Group
• Call park
• Group call pickup

Changing or mixing plans

As the needs of your organization change, you may need to change your Microsoft 365 plan. You can switch from your current subscription to another subscription:

• In the same service family: For example, you can move from Microsoft 365 Business Basic to Microsoft 365 Business Standard, or from Office 365 E1 to Office 365 E3.
• From a standalone plan: For example, you can move from Exchange Online Plan 1 to Office 365 E1.
• To a different service family: For example, you can move from Microsoft 365 Business Basic to Office 365 E3.
  For information about how to change subscriptions, including how to move from a trial to a paid subscription, see Switch to a different Microsoft 365 plan or subscription.

You can combine Enterprise, Business, and standalone plans (for example, Exchange Online Plan 1) within a single account. However, existing limitations on the number of seats per plan do not change. For example, you can have up to 300 seats per plan on both Microsoft 365 Business Basic and Microsoft 365 Business Standard, but an unlimited number of users on Exchange Online Plan 1.

Standalone services

The following online services are available on their own, as standalone plans. They can also be added to Business and Enterprise service family plans that don't already include them. For pricing information, or to chat with an online representative, select any of the plans listed in the following table.

Office 365 E1 Plan

Feature availability

To view feature availability across Microsoft 365 and Office 365 plans, see Microsoft 365 and Office 365 platform service description.